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faq
Frequently asked questions
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What types of products do you offer?
We offer a wide range of handmade products, including traditional crafts, textiles, and authentic Odisha cuisine. Each item reflects the rich cultural heritage of Odisha and is crafted by skilled local artisans.
Are your products genuinely handmade?
Yes, all our products are 100% handmade by talented artisans from Odisha, using traditional techniques passed down through generations. This ensures that each piece is unique and carries a story.
How do I place an order?
Placing an order is easy! Simply browse our category, select your desired items, and proceed to checkout by following the on-screen instructions. All type of payments available.
What is the delivery timeframe?
We aim to deliver your orders within 5-10 business days, depending on your location in India. You’ll receive a tracking number once your order is shipped, so you can monitor its progress.
Do you offer international shipping?
Currently, we focus on delivering within India, but we are working towards expanding our shipping options globally. Stay tuned for updates regarding international delivery.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link to monitor its status. You can also log into your account on our website to view your order history and tracking information.